Responsible Gaming at bet345
bet345 is committed to providing a safe, fair, and enjoyable experience for every player in Bangladesh. Our responsible gaming tools help you stay in control at all times.
Playing Smart, Playing Safe
At bet345, we believe that betting and casino gaming should always be a source of entertainment β never a source of financial stress or personal hardship. Gambling, when approached responsibly, is a fun leisure activity enjoyed by millions of adults across Bangladesh every day. However, we also recognise that for a small number of players, gambling can become a problem. That is why responsible gaming is not an afterthought at bet345: it is built directly into our platform, our policies, and our team culture.
Our responsible gaming programme covers four core commitments: strict age verification to keep minors off the platform, practical self-management tools that give every player control over their own spending and playing time, early-warning monitoring that flags unusual patterns of play, and direct access to support for anyone who feels their gambling may be getting out of hand. Each of these commitments is described in detail on this page.
We encourage every bet345 player β from Dhaka to Chittagong, Sylhet to Cox's Bazar β to read through these guidelines and take advantage of the tools available to them. Staying in control is always the right move.
Your Control Tools
bet345 provides the following responsible gaming tools, all accessible free of charge by contacting our support team at [email protected].
Deposit Limits
Set a daily, weekly, or monthly cap on how much you deposit into your account.
Time-Out
Take a short break from 24 hours up to 6 weeks β your account is paused instantly.
Self-Exclusion
Permanently or temporarily block your own account for 6 months, 1 year, or longer.
Session Reminders
Receive on-screen alerts after 30, 60, or 90 minutes of continuous play to stay aware.
Loss Limits
Cap the maximum net loss allowed in a set time period to protect your bankroll.
Reality Checks
Pop-up notifications showing your total session time and net win/loss balance.
How Each Tool Works
Deposit Limits
You can ask bet345 support to set a maximum deposit amount for any rolling daily (24-hour), weekly (7-day), or monthly (30-day) period. Once a limit is set, it takes effect immediately and cannot be increased for at least 7 days after you request a change. Decreases take effect immediately. For example, if you set a weekly limit of ৳5,000, any deposit that would take your total above ৳5,000 in that rolling window will be declined β protecting your budget automatically.
Immediate effect on decreaseTime-Out (Short Break)
A time-out temporarily suspends your bet345 account for a period of your choosing: 24 hours, 48 hours, 1 week, 2 weeks, or up to 6 weeks. During a time-out, you cannot log in, place bets, deposit, or access any games. Any active bonuses are paused, not forfeited. Once the time-out period expires, your account automatically reactivates. Time-outs are ideal if you feel you need a short pause without permanently closing your account.
Account reactivates automaticallySelf-Exclusion
Self-exclusion is a more serious and longer-lasting tool for players who feel they have lost control of their gambling. You can request self-exclusion for a minimum period of 6 months, 1 year, 2 years, or indefinitely. Once self-exclusion is applied, your account is locked immediately. You will not be able to reactivate it until the exclusion period ends, and even then, a mandatory 24-hour cooling-off period applies before you can request reinstatement. bet345 will also suppress all marketing communications to you during the exclusion period. If you choose an indefinite self-exclusion, you must contact support directly and provide a written request to end the exclusion after a minimum of 5 years.
Minimum 6-month lockSession Time Reminders
Long gaming sessions can distort your sense of time and lead to unplanned spending. Session reminders are in-platform notifications that appear after a set amount of continuous play β you choose the interval: 30 minutes, 60 minutes, or 90 minutes. Each notification shows your total session length, your net position (profit or loss), and gives you a clear prompt to take a break or end your session. You can dismiss the reminder and continue playing, but the notification will reappear at the next interval.
Fully customisable intervalsLoss Limits and Wager Limits
In addition to deposit limits, bet345 can apply a net loss limit β the maximum amount you are willing to lose in a given period β as well as a total wager limit, which caps the cumulative value of bets placed regardless of outcome. These limits work together to give you granular control over how much money passes through your account. Like deposit limits, reductions take effect immediately while increases require a 7-day cooling-off period.
7-day cooling off on increasesWarning Signs of Problem Gambling
Recognising the signs early is the most effective way to prevent gambling from becoming a serious problem. Ask yourself honestly whether any of the following apply to you.
If you identified with two or more of the signs above, we strongly encourage you to use one of our self-management tools or contact our support team immediately. There is no shame in asking for help β it is the responsible thing to do.
Age Verification and Minor Protection
bet345 operates a strict 21+ only policy. No person under the age of 21 years is permitted to register an account, make a deposit, or play any game on the bet345 platform. This policy applies to all players across Bangladesh, regardless of location β Dhaka, Rajshahi, Sylhet, Khulna, Barisal, Rangpur, Mymensingh, or anywhere else in the country.
During registration, all players are required to confirm that they are aged 21 or above. bet345 reserves the right to request identity verification documents (national ID card, passport, or birth certificate) at any time. If a player cannot verify their age, their account will be suspended pending verification and any winnings accrued during that period may be withheld. If a player is confirmed to be under 21, their account will be permanently closed and any deposits returned.
Are you a parent or guardian? If you are concerned that a minor in your household may be accessing gambling sites, we recommend using parental control software to block access to betting and casino platforms on shared devices. Several free tools are available for Android and iOS devices. You can also contact our support team to block the bet345 platform from a specific device.
Our commitment: bet345 will never knowingly allow anyone under 21 years of age to use the platform. Age verification is a non-negotiable part of our onboarding process and is enforced consistently across all account types.
Getting Help
If you or someone you know is struggling with problem gambling, reaching out is the most important step. bet345 support is available seven days a week.
Contact bet345 Responsible Gaming Support
Our dedicated responsible gaming team is available to help you set limits, apply a time-out or self-exclusion, or simply talk through your options without judgement.
Send us an email any time:
[email protected]We aim to respond to all responsible gaming requests within 2 hours. Self-exclusion and time-out requests are processed immediately on receipt.
Beyond our internal support team, if you feel your gambling has reached a level where professional counselling may help, we encourage you to speak with a trusted family member, a doctor, or a mental health professional. Taking that step is a sign of strength, not weakness β and the sooner you reach out, the sooner you can get back to enjoying life on your own terms.
bet345 does not profit from problem gambling. Players who set limits, take breaks, or self-exclude receive the same level of service and respect as any other player. Our business is built on sustainable, long-term entertainment β and that is only possible when our players are playing safely and happily.
Play Responsibly at bet345
Enjoy cricket betting, slots, and live casino games β all within the limits you set. Responsible gaming keeps the fun going longer.
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